Whether you are a first-time visitor or returning to https://poker-stars.it.com/, this guide covers the essential features you need to know.
Before You Start
- Ensure you are at least 18 years old (or the legal gambling age in your jurisdiction).
- Have a valid email address and phone number ready for verification.
- Prepare a government-issued ID (passport, driver’s license) for KYC checks.
- Decide on a payment method – credit/debit cards, e-wallets, or bank transfer.
- Understand that Pokerstars operates under a license from the Malta Gaming Authority, ensuring fair play and security.
- Set a budget for your gaming session and stick to it.
Registration
- Visit the Pokerstars website or open the mobile-optimized site via your browser.
- Click on the “Join” or “Sign Up” button, usually located at the top right.
- Fill in the registration form with your personal details: full name, date of birth, address, email, and phone number.
- Choose a username and a strong password (mix of letters, numbers, and symbols).
- Select your preferred currency and set deposit limits if desired.
- Accept the terms and conditions, then submit the form.
- Check your email for a verification link and click it to activate your account.
- Complete the KYC process by uploading required documents when prompted (usually before first withdrawal).
Wagering Calculation
When you claim a bonus at Pokerstars casino, you must meet wagering requirements before withdrawing any winnings. Here is a detailed example:
Sample Bonus: 100% deposit match up to €500, with a 35x wagering requirement on the bonus amount. You deposit €100, so you receive a €100 bonus. The wagering requirement is 35 × €100 = €3,500. This means you must place bets totaling €3,500 before the bonus funds become withdrawable.
If you play slots that contribute 100% to wagering, every €1 bet counts as €1. However, if you play table games like blackjack, they might contribute only 10%. So a €10 blackjack bet would count as €1 toward the requirement.
Formula: Wagering Required = Bonus Amount × Wagering Multiplier.
Example: €100 × 35 = €3,500.
To calculate how much you need to bet to clear the bonus: divide the wagering requirement by the contribution percentage of the game. For slots: €3,500 / 100% = €3,500. For blackjack (10% contribution): €3,500 / 0.10 = €35,000 in actual bets needed.
| Game Category | Contribution to Wagering |
|---|---|
| Slots (most) | 100% |
| Table Games (e.g., blackjack, roulette) | 10%–20% |
| Video Poker | 50% |
| Live Dealer Games | 0%–10% |
Always check the specific terms of your bonus on the promotions page.
Is It Safe?
Pokerstars is licensed by the Malta Gaming Authority (MGA) and the UK Gambling Commission, among others. It uses SSL encryption to protect your data. The platform undergoes regular audits by independent testing agencies like eCOGRA to ensure game fairness. Additionally, Pokerstars promotes responsible gambling tools such as deposit limits, time-outs, and self-exclusion.
For players from jurisdictions where Curacao licenses apply, note that winnings from Curacao-licensed casinos may be subject to local income tax – always consult a tax advisor.
Payment Methods
Pokerstars supports a variety of payment methods for deposits and withdrawals. Below is a summary:
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 2–5 days | None (by casino) |
| PayPal | Instant | Under 24 hours | None |
| Skrill | Instant | Under 24 hours | None |
| Neteller | Instant | Under 24 hours | None |
| Bank Transfer | 1–3 days | 3–7 days | May apply |
Minimum deposit is usually €10, and maximum withdrawal limits vary by method. E-wallets are fastest for withdrawals.
Support Guide
- Forgot password: Click “Forgot Password” on the login page and follow the email instructions to reset.
- Account locked: Contact customer support via live chat or email to verify identity and unlock.
- Bonus not credited: Ensure you entered the bonus code during deposit. If not, contact support with your deposit details.
- Withdrawal pending: Check that all KYC documents are approved. Pending withdrawals typically process within 24–48 hours.
- Game not loading: Clear browser cache, disable ad blockers, or try a different browser. For mobile, update the PWA or use a different device.
- Problem with responsible gambling tools: Adjust deposit limits or self-exclusion directly in your account settings, or contact support for assistance.
Need to Know
Is Pokerstars casino legal in my country?
Pokerstars holds licenses in multiple jurisdictions, but availability depends on local laws. Check the website for your region’s restrictions.
Can I play for free?
Yes, many slots and table games offer a demo mode where you can play with virtual credits without risking real money.
How long do withdrawals take?
E-wallet withdrawals are usually processed within 24 hours, while card and bank transfers may take 2–7 days.
What is the minimum deposit?
The minimum deposit is typically €10, but this can vary by payment method.
Does Pokerstars have a mobile app?
Pokerstars offers a mobile-optimized website and a progressive web app (PWA) that you can launch from your browser. No download from app stores is required.
How do I claim a bonus?
Go to the promotions page, select the bonus you want, read the terms, and follow the instructions (often requires a deposit with a bonus code).
Are there wagering requirements?
Yes, most bonuses have wagering requirements typically between 20x and 40x the bonus amount.
Insider Advice
For the best return to player (RTP), focus on slots with RTP above 96%, such as Blood Suckers (98%) or Starburst (96.1%). Avoid high-volatility slots with RTP below 95%. Table games like blackjack (if you use basic strategy) offer RTP up to 99.5%, but note that they contribute less to wagering requirements. Live dealer games often have lower RTP and zero contribution, so use them only for entertainment, not for clearing bonuses.
Always read the bonus terms to see which games contribute most efficiently.
This guide provides a comprehensive overview of getting started with Pokerstars casino. Remember to gamble responsibly and have fun.
